Privacy Policy

Privacy Statement

We take our clients' privacy very seriously. Therefore, we will only collect and use your personal data in accordance with the methods set out in this Privacy Statement.

1) Collect information from you as necessary or in connection with a transaction.

2) 2) Your data will only be retained as long as required by law or in connection with the purpose of collection.

You can browse our website without providing personal information. When you browse our website without a logged in user account, you browse anonymously and we cannot identify you.

We would love to hear from you. If you have any comments or suggestions, please send relevant information to: excavation21@outlook.com

Personal Data Collection

We do not sell, share or trade customer personal data collected online to third parties. Personal information collected online is only disclosed within the company group for internal use. The basic personal data we will collect from you when creating our account includes:

1) name

2) 2) Shipping address

3)3) Email address

4) 4) Contact number

5) 5) Date of birth

6) 6) Sex

The personal data we collect from you will be used for the following purposes:

1) Delivery of the item you purchased from us

2) 2) Provide updates on product delivery status and customer support

3) 3) To provide you with information about the product

4) 4) To process your order, or to provide services and information at your request or through our website

In addition, we will use the information you provide to manage your account; verify and conduct your online payment-related transactions; view information downloaded from our website; identify website browsers; conduct website user statistics and surveys; Send relevant product or service information that we think is suitable for you without refusing to receive messages.

We may provide your name and address to third parties (such as couriers or suppliers) to facilitate delivery.

Note: The express company has the right to ask you to fill in your ID number in order to provide customs internal inspection and facilitate export arrangements.

We may retain your order information, but for security reasons we cannot retrieve this information directly. You can log in to your account, access order information, and query personal order information. You can also manage your personal address, banking information and subscribed newsletters. It is your responsibility to ensure the confidentiality of personal information and not allow unauthorized third parties to obtain such information. We are not responsible for improper use of passwords.

personal data security

We ensure that all collected information is stored securely and confidentially. We will protect your personal data in the following ways:

1) Restrict access to personal data

2) 2) Maintain technical products to prevent unauthorized access to computer data

3) 3) When the data is not retained for green purpose, we will destroy your personal data under safe conditions

We use 128-bit Secure Socket Layer Security (SSL) to process your financial information. The 128-bit secure communication terminal layer security technology takes at least one trillion years to crack and is an industry-standard security measure.

Disclosure of Personal Data

We do not share your personal information with other organisations other than the relevant companies and relevant third parties that provide delivery services on our website.

In exceptional circumstances, we may be required to disclose personal information. For example, disclosing personal information when we have reason to believe will help prevent a threat to life or health, or for law enforcement purposes.

If you believe we have violated our privacy policy, please send an email to he-excavation21@outlook.com

computer data collection

When you browse our website, the server of our company will automatically record the data sent by your browser. Information includes:

- Your computer IP address

- Browser category

- the pages you viewed before visiting our website

- Pages viewed on our website

- Statistical data such as the time of use of the above pages, the products and information searched on our website, the time and date of access.

The information collected will be used for analysis and evaluation to help improve this website and the services and products we offer. These data will not be used together with other personal data.

Privacy Statement Changes

We reserve the right to modify and change the Privacy Statement at any time.

Complaints about breaches of privacy regulations

If you are dissatisfied with the way we handle customer privacy or complaints, please contact us at excavation21@outlook.com.